Who we are

We are Solid Foundations Counselling. Our website address is: https://solidfoundations.au/

All content within soilidfoundations.au is provided for general information purposes only and should not be used as a substitute for professional advice (including medical advice). The material on this site may reflect the views or recommendations of third parties which do not necessarily reflect our views nor indicate a commitment to a particular course of action. Solid Foundations Counselling accepts no legal liability or responsibility for the content of the advice or information or any consequences arising from its use.

As a courtesy, solidfoundations.au provides links to certain outside websites that it believes contain information and material that may be helpful to you and others. The provision of links to the websites of other organizations does not indicate any endorsement of the linked organization or of the content or purposes of that organization by Solid Foundations Counselling.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.

Visitors to the website can download and extract any location data from images on the website.


Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Solid Foundations Counselling is committed to ensuring the privacy and the security of the Personal Information you supply. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We do not share, sell or trade any of the information collected via our website with any companies or organisations.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (as amended).

What is Personal Information and why do we collect it?

Personal Information which you may opt to supply to us is information or an opinion that identifies you as an individual. Examples of Personal Information include: names, addresses, email addresses and phone numbers.

We will only use the Personal Information you provide us with to respond to your questions or comments.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

What rights you have over your Personal Information and how long we retain it

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

You may, by contacting us in writing:

  • request to access the Personal Information we hold about you;
  • update the Personal Information we hold about you;
  • request to have your Personal Information erased, subject to certain legal and security exceptions.

Policy Updates

This Policy may change from time to time and is available on our website.

Links to other websites and embedded content from other websites

If you choose to use any of the website links we provide, please be aware that they will take you to third party sites for which we are not responsible and their privacy policy may differ to ours so please read it carefully.

Some of the articles on this site may include embedded content (e.g. videos, images, articles, etc.) and these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Privacy Policy Enquiries

If you have any queries about our Privacy Policy please contact us at: Sean@soildfoundations.au